I am excited about the opportunity to apply for the position offered and I am willing to face new experiences. I've always had natural problem-solving skills, and working in tech support is the perfect job for my skill set. Helping clients resolve technical issues and knowing that I have had a positive impact on someone every day is highly rewarding and motivating for me. During my previous employment at Rastoy Informática, I specialized in helping clients solve a wide variety of technical problems. Over my 9 years of work, I received high ratings from customers and helped increase customer satisfaction from 74% to 98%. I was praised for being highly versatile and being part of a select group of technicians who were available to assist customers in online chats, in person and over the phone. I enjoy building a relationship with each customer and ensuring they receive the best customer support. I studied at the Methodist University of São Paulo the Systems Analysis and Development course. Thank you for taking the time to consider my resume and cover letter. I look forward to hearing more about the Offered position. Customer service is always my top priority, and my goal is to provide the best customer and company support. If you would like to know more about my experience and skill set, please contact me anytime., disher, Georgia, Georgia