Seasoned executive leader specializing in building and guiding documentation teams that deliver clear, scalable, and user-focused content. Proven success in aligning documentation strategy with product, customer success, and compliance goals. Expertise includes:
• Leading cross-functional documentation and content strategy teams at scale.
• Designing workflows, standards, and governance models to improve efficiency and consistency.
• Driving enablement programs that empower teams and enhance customer adoption.
• Championing ethical publishing practices and celebrating creative contributors.
• Driving executive-level content strategy to support organizational growth.
Focused on transforming documentation into a strategic asset that improves customer experience, accelerates product adoption, and strengthens organizational knowledge., Information Technology, Information Technology, Information Technology, Technical Writing, Information Technology, Information Technology/Software, Document Management, Information Technology, Technical Writing, Connecticut, Information Technology, Content, Technical Documentation, Technology Management, Technical Writing