• Delivered comprehensive training courses on various devices to esteemed customers, including the Ministry of Defense, Ministry of Interior, and General Intelligence Presidency. • Served as a courses interpreter to bridge language gaps and facilitate effective communication. • Provided expert training and interpretation support on Training Programs for a range of Saudi Government Entities and large Blue Chip organizations/Original Equipment Manufacturers (OEMs). • Implemented regular refresher courses to ensure ongoing competence among customers. • Conducted routine visits to customers' warehouses, performing inspections, maintenance, and maintaining detailed equipment logs. • Performed initial equipment diagnoses and conducted in-house repairs where feasible. • Generated detailed reports following training courses, maintenance activities, and inspection visits, which were presented to customers' higher management. • Established open communication channels with global vendors to promptly resolve on-site issues, minimizing costs and time associated with re-exporting faulty equipment., Military