Executive with accomplished leadership in Supply Chain, Workforce Management, Operations Planning, Marketplace launch and General Management. Career track record as an analytical leader with ability to hire, train and develop high performing teams. Leadership experience driving ecommerce operations, marketplace launch, customer experience delivery, supply chain and workforce management across largest consumer retail markets globally. Demonstrated ability to think big, hire & develop talent and execute flawlessly. EXECUTIVE HIGHLIGHTS • Operations Planning: Strategic Planning to consistently deliver customer experience and cost goals across Amazon EU businesses managing 200K+ operations workforce. • Customer Experience Management: Exceeded delivery on customer experience goals on multiple billion customer shipments across EU market places annually. • Workforce Management: Workforce Management across 25 contact centers worldwide to deliver best in class customer service for Amazon businesses globally across consumer retail & digital. • Change Management: Conceptualized and executed business process improvement by centralizing planning function for Amazon’s EU fulfilment network spanning 8 countries and 80 Fulfilment centers. • Operations Finance: Developed metrics to measure operational efficiency and controllership in customer service network realizing 100M+ $ in recurring annualized cost savings. • Marketplace Launch: Core member of the leadership team setting Amazon India customer services launch. Looking for C-level roles in supply chain, logistics in Riyadh, Jeddah, Dammam in Saudi Arabia., Saudi Arabia, Saudi Arabia, Saudi Arabia